1. The controller
Nimi: Duodji Shop Oy
Business ID: 2448889-9
Postal address: Sajos 99870 Inari
2. Person responsible for registration matters
Name: Aune Musta
Postal address: Sajos, 99870 Inari
Phone: 0400 637178
E-mail: aune.musta [at] samiduodji.com
3. Name of the register
Duodji Shop customer register
4. Purpose of the processing of personal data
The customer's personal data may be processed for the following purposes:
- customer relationship management and development
- implementation of the service
- verification of customer transactions
- to deliver the products you have ordered and to make the related payments
- to identify the customer and deliver the shipments
- for customer service purposes, such as answering your inquiries and complaints
- customer service and business development
- analysis and statistics
- other similar uses
5. Information content of the register
Duodji Shop oy collects the following information from customers:
- First and last name
- telephone number
- email address
- purchase transaction and transaction information
- customer relationship information, such as billing and payment information, product and order information, customer feedback and contact information, and cancellation information, information related to the implementation of communications, and service usage information such as browsing and retrieval information, any denial information, and any other information collected with customer consent.
- information on product reviews
- information on marketing authorizations and prohibitions
- information on how to deliver the order
- information relating to the method of payment, including information on any gift card to be used
6. Regular sources of information
Customer information is obtained on a regular basis
- From the customer himself by telephone, via the Internet, e-mail or other similar means
- Telephone directory directories and other similar private and public registers
- Based on the person's / organization's orders, use of products and services, and other similar activities
7. Regular disclosures and transfers of information
In order for us to process your order in the best possible way, we store the information necessary for the transaction, such as your telephone number, and pass it on to other companies handling the order and payment (such as the logistics company). (Posti Oyj) and to the banks responsible for payment (customer's bank). Duodji Shop oy does not provide your information to third parties not related to the transaction.
If you complain about the products sold by Duodji Shop oy and your complaint cannot be resolved without contacting the manufacturer or marketer of the product, the personal data related to your complaint will be transferred to the manufacturer or marketer of the product.
Outside the EU or the European Economic Area
Data will not be regularly transferred or disclosed outside the EU or the European Economic Area.
8. Registry Security Principles
There is no manual material.
Electronically stored data
Only those employees who are entitled to process customer data on behalf of their work are entitled to use the system containing customer data. Each user has a username and password to the system. Movement in the workspaces is monitored. The information is collected in databases that are protected by firewalls, passwords and other technical means.
9. Rights of the data subject
Right of inspection and correction
The data subject has the right to check the data concerning him stored in the register. Contacts concerning the right of inspection must be made in writing and signed to the address mentioned in point 1. If there are errors in the registered data, the data subject may submit a request for rectification to the persons responsible for the register referred to in point 2.
Right of prohibition
The data subject has the right to prohibit the controller from processing personal data about him / her for direct mail, distance selling and other direct marketing, as well as for market and opinion research, as well as for personal registration and genealogy. In prohibition and rectification cases, the data subject may be registered with the registrar by telephone on 0400 637178 or by post to the address mentioned in point 1.
10. Correction, deletion and restriction of processing
Duodji Shop oy corrects, deletes or supplements personal data in the register that is incorrect, unnecessary, incomplete, inaccurate or out of date for the purpose of processing on its own initiative or at the request of the data subject. The data subject also has the right to have incomplete personal data completed, inter alia by submitting additional information. The data subject must contact Duodji Shop oy, the person responsible for registration matters, to correct the information.
Subject to certain conditions, the data subject has the right to have the controller delete personal data concerning the data subject without undue delay, and the controller has the obligation to delete the personal data without undue delay. The data subject also has the right to have the controller restrict the processing of personal data if certain requirements specified in the Data Protection Regulation are met.
The data subject shall have the right to obtain personal data concerning him which he has supplied to the controller in a structured, commonly used and machine-readable form and to transfer such data to another controller without prejudice to the controller to whom the personal data have been transmitted.
11. Right to appeal
The data subject has the right to lodge a complaint against the processing of his or her personal data with the competent authority. The competent supervisory authority in Finland is:
Data Protection Officer
Visiting address: Ratapihantie 9, 6th floor, 00520 Helsinki
Postal address: PO Box 800, FI-00521 Helsinki
Gearbox: 029 56 66700
Fax: 029 56 66735
E-mail: data protection (at) om.fi
12. Cookies and other tracking tools
1. What are cookies?
A cookie is a small, anonymous user-specific text file that is stored in a user's web browser. Only the server that set the cookie can later read the cookie and recognize the browser, for example, when the user returns to a previously visited site. Cookies do not harm the user's device, and cookies do not usually identify the user personally.
Cookies are divided into session-specific and persistent cookies. Session-specific cookies expire when a user ends a session on the service. Persistent cookies remain in the browser for the time set for them or until the user deletes them.
2. Why cookies are used
Cookies can make the site easier to use. They enable a variety of functions, such as session remembering, user-specific personalization, authentication, language selection, and advertising targeting. For example, cookies can be used to identify a user's devices and customize potential advertisements. When you return to the site, cookies identify your computer. They remember what choices you made on your previous visit and allow for a more comfortable user experience.
3. What cookies are used?
Some cookies are necessary for the website to work properly. These cookies do not remember the sites chosen by the user and do not collect information that could be used for marketing purposes.
Performance cookies collect anonymous information about how visitors use our websites. Examples of this type of information include most used pages and possible error messages. They do not collect personally identifiable information from users, but are only used to improve the functionality of websites.
Third-party services on the Website, such as advertisements, YouTube videos, Google Stats, or Facebook plug-ins, may store personally identifiable information about us that we cannot control. If you want to prevent them from tracking your movements online, you can be connected to the so-called third-party cookies off your web browser settings. For more information on the settings, see the help page for your web browser.
Our website may also have buttons that make it easier to share content on social media and different online communication platforms. If you use these buttons, the service you select can set a cookie on your terminal. These cookies are not under our control. For information on using third-party cookies to get that organization's Web site.
4. Cookie Management
The cookie settings of your web browser allow you to manage cookies and, if you wish, to prevent their use. You can set your browser to notify you when cookies are being sent to your computer. Blocking cookies may affect the operation of the website or parts of it.
List of cookies used by this website
The following is a list of measurement and research technologies used by duodjishop.fi to support customer analysis and content recommendation, as well as the cookies they write to the browser:
WordPress (first-party cookies)
WooCommerce (first-party cookies)
Performance and user experience cookies
Google Analytics (first-party cookies)